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Online Banking


 

System Upgrade Information

  1. What is happening?

    Security Savings Bank is excited to share that we are upgrading our core banking system to better serve you! This project has been in development for over two years and reflects our commitment to providing enhanced banking services and processes for all customers.

  2. Important Dates

    • June 8th Monmouth and Stronghurst branches open at regular scheduled times.
    • June 8th New mobile banking app and online banking planned to become available for first login.
    • June 10th Online payment and Bill Pay services planned to become available.
  3. What is NOT affected?

    There will be NO CHANGES to your account number, debit card or rates.

  4. Is my information safe?

    Yes, rest assured that your personal and account information will remain secure thoughout this upgrade process.

  5. What about Zelle®?

    Zelle® will be unavailable after June 5th at 4:00 PM. Recurring payments will NOT be transferred into the new system. Please plan to enter your recurring payments when the new system becomes available on June 9th.

  6. What if I am a Business?

    ACH Batches will not be accepted after 4:00 PM on June 5th. The system will be available the following week. For Business Online Banking Users, the existing templates will be provided in the new system.

Online & Mobile Banking Login Instructions

 

Instructions for 1st login June 8th:

  • Mobile Users will be required to download our new app which can be found on our website when it becomes available.
  • Enter your existing Username.
  • Follow the Security Verification steps via phone call or text.
  • Enter your temporary password. (If you are unaware of your temporary password, please contact us.)
  • Enter your new password. NOTE: Passwords ARE case sensitive.

Additional Information:

  • Transfer Now will NOT transfer to the new system. You will need to re-enter these after your 1st login June 8th.
  • Bill Pay existing payment WILL transfer to the new system and will be available after June 10th.
  • Zelle® payments will NOT transfer and will need to be re-entered into the new system June 9th.
  • There will be no changes to your cards.
  • Please see the document below for all prevalent information:
  • System Upgrade Notice