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Online Banking

Financial Safety

PROTECTING YOURSELF FROM FRAUD

Our world is becoming more digital. It is important to be diligent to prevent fraud when using online services like our online or mobile banking, mobile app, and Zelle®. Keep these tips in mind to protect yourself from scammers.
  • Your financial institution will never call you to request information you received via text (SMS) or pressure you to reset your online banking password
      • Don’t trust caller ID; Caller ID may be modified to show your financial institution’s name
      • Don’t provide your online banking log in credentials, one-time password, account number or personal information by email or text or phone call. Using their published phone number, reach out to your financial institution to confirm that the request is legitimate
      • Don’t give information over the phone if you receive a call stating that a transaction is canceled, even if the caller claims to be from your financial institution. Once again, contact your financial institution using a published phone number to inquire about the transaction
      • Don’t click on links in unsolicited emails or texts 
      • Don’t give an unsolicited caller remote access to your computer

      Concerned about OnLine Banking security?

      OnLine Banking security is top-priority at Security Savings Bank! Online security begins with an authentication process. Your attempt to access your banking records through your online log-in is stepped through a multi-factor authentication process. You must have more than one basic factor for your access to be approved. You must provide your user name and password, and they each must match the information you previously provided. Additional monitoring records verify your log-in location, time, and device use as compared to patterns you have established over time. Should your log-in request fall outside of your usual patterns in any one of these areas, you will be asked to provide answers to preset security questions to continue the log-in process.

      Layered security adds different controls at different points in the transaction processing. At Security Savings Bank, we require a written confirmation of the initial registration. You will receive an email confirmation of changes you make in the online banking system, including, for example, a change made to an email address or an update to an existing biller or the addition of a new biller. These extra layers allow the bank and you to detect and respond to activity which may be unauthorized or out of character.

      Security Savings Bank may periodically request confirmation of your email address during an OnLine Banking session. You can view our Privacy Policy to see what governs our collection of information we may collect from you. Please note that Security Savings Bank will never send you emails requesting personal information, account information or internet banking log-in information. If you ever receive an email request for this information which appears to have been sent from Security Savings Bank, do not respond. Instead, forward the email to [email protected], or call the bank at 309-734-9333 or 800-380-9205.

      Online Banking, Data Security & You